How to Fix Quick Start Not Working on iPhone


Quick Start Not Working? Quick Start is an incredibly useful feature that allows you to easily set up a new iPhone by transferring data from your old iPhone. By placing the two devices near each other, Quick Start uses Bluetooth and WiFi to quickly migrate your apps, settings, and data to your new phone.

However, sometimes Quick Start Not Working as expected. You may run into errors trying to transfer your data, or Quick Start may not even show up as an option when you’re setting up your new phone.

Don’t worry – in most cases, you can get Quick Start working again with a few simple troubleshooting steps. This guide will walk you through the top fixes to try if Quick Start is not working on your iPhone.

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Prerequisites – Update to Latest iOS Version

Before trying any troubleshooting, first make sure both your old iPhone and your new iPhone are updated to the latest version of iOS.

Quick Start requires iOS 11 or later on both devices. To check your iOS version:

  1. Open the Settings app.
  2. Tap General.
  3. Tap Software Update.

If an update is available, install it and then try Quick Start again. Keeping your iPhones updated ensures maximum compatibility between devices.

Restart Both iPhones

An easy first step is to restart both your old iPhone and your new iPhone. Restarting refreshes the entire device and can help resolve any software glitches preventing Quick Start from working properly.

Here’s how to restart each iPhone:

  1. Press and hold the Side button and either Volume button at the same time.
  2. Drag the slider to turn off your iPhone.
  3. After 30 seconds, press and hold the Side button again to turn your iPhone back on.

Restart both devices, then place them near each other and try Quick Start again.

Check iPhone Bluetooth and WiFi

Quick Start relies on Bluetooth and WiFi to transfer data between two iPhones. If either connection is disabled or malfunctioning on one or both devices, it can disrupt the Quick Start process.

To ensure Bluetooth and WiFi are functioning properly:

For Bluetooth:

  1. Open Settings and tap Bluetooth.
  2. Make sure Bluetooth is toggled on. Both iPhones need Bluetooth enabled.
  3. Check that both iPhones show up in the Other Devices list when next to each other.

For WiFi:

  1. Open Settings and tap WiFi.
  2. Connect both iPhones to the same WiFi network.
  3. Make sure WiFi is toggled on for both devices.

Re-enable Bluetooth and WiFi as needed, reconnect to WiFi if necessary, and try Quick Start again. This should resolve any wireless connection issues.

Force Restart iPhone

A force restart is a more advanced reboot that can help if a regular restart did not get Quick Start working. To force restart:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Finally, press and hold the Side button until you see the Apple logo.

This will force both iPhones to power cycle. It can clear out any deeper issues preventing Quick Start from functioning.

Run through the Quick Start process again after force restarting both the old and new iPhones.

Use an iOS Repair Tool (Tenorshare ReiBoot)

Third-party iOS repair tools provide a great solution if you’ve tried the above steps with no success. They can diagnose and fix all kinds of iPhone system errors and glitches.

thisis one recommended utility for getting Quick Start working properly again. Here’s how to use it:

  1. Download and install ReiBoot on a computer.
  2. Connect your new iPhone to the computer using a Lightning cable.
  3. Open ReiBoot and click the Standard Repair button.
  4. ReiBoot will scan your device and repair any issues with Quick Start.
  5. Follow the on-screen instructions, then disconnect and try Quick Start again.

Repair tools like ReiBoot work great if you’ve already tried all other troubleshooting steps without success. They can instantly get Quick Start functioning again in minutes.

Contact Apple Support

If you still can’t get Quick Start to work after trying all troubleshooting steps, your last resort is to contact Apple Support.

You can get support for Quick Start issues by:

  • Booking a Genius Bar appointment at an Apple Store.
  • Calling 1-800-MY-APPLE in the US.
  • Initiating a live chat or emailing support on Apple’s Contact Us page.

Be ready to provide details about your iPhone models, iOS versions, and the issues you’re seeing with Quick Start. Apple Support can further diagnose the problem and hopefully get Quick Start functioning for you again.


Here’s a quick recap of the steps to fix Quick Start not working on your iPhone:

  1. Update both iPhones to the latest iOS version.
  2. Restart both the old iPhone and new iPhone.
  3. Ensure Bluetooth and WiFi are enabled on both devices.
  4. Force restart each iPhone.
  5. Use a repair utility like Tenorshare ReiBoot.
  6. Contact Apple Support if still not working.

With some simple troubleshooting, you can usually get Quick Start up and running again quickly. Just follow through each step until the data transfer successfully completes.

While rare, it’s frustrating when handy features like Quick Start malfunction. Hopefully this guide gives you the tools to revive Quick Start and easily migrate to your new iPhone.


Quick Start is an incredibly convenient way to set up a new iPhone and maintain continuity from your old one. By wirelessly transferring apps, settings, and data, it makes the upgrade process practically seamless.

If you run into the fairly common issue of Quick Start not working, don’t panic. In most cases, you can get it functioning again with some basic troubleshooting. Follow the step-by-step guide outlined here to update iOS, check connections, restart, use repair tools, and contact Apple if needed.

With Quick Start working properly again, you can sit back and let Apple’s clever migration feature do the heavy lifting. Move seamlessly to your new iPhone and keep all your apps, info, and history intact.

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