The Starbucks Partner Hours app allows Starbucks partners (employees) to conveniently view their work schedules, request time off, swap shifts, and more, directly from their mobile devices. However, some Starbucks partners have reported issues with the Starbucks Partner Hours app not working functioning properly after updating to iOS 17.
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Introduction
According to various user reports, the Starbucks Partner Hours app crashes immediately on launch or fails to load entirely for iOS 17 users. This appears to stem from compatibility issues between the current version of the app and the latest iOS 17 update.
Attempting common troubleshooting steps like checking internet connectivity, restarting the device, or reinstalling the app does not seem to resolve the problem. As of this writing, Starbucks has not publicly addressed the issue or provided a timeline for an app update.
Until Starbucks releases an iOS 17-compatible app update, partners have few reliable options to access their schedules. However, this article will provide some steps to try and workaround the issue.
Verify Internet Connectivity
Although connectivity problems are likely not the main culprit, it’s still worth confirming your device has a stable internet connection. Connectivity issues could prevent the app from loading schedule data properly.
To test connectivity:
- Connect to a reliable Wi-Fi network or cellular data.
- Load a data-intensive web page like YouTube to check internet speed.
- Restart your device and reconnect to the network before launching the app.
If you have connectivity and the app still does not load, move on to other troubleshooting steps.
Check for App Updates
With compatibility issues, installing the latest app version is imperative.
To check for updates:
- Go to the App Store.
- Tap your profile icon in the top-right corner.
- Scroll down to “Check for Updates” and tap to search.
If the Partner Hours app has a pending update, install it and check if that resolves the loading issues on iOS 17.
Try Uninstalling and Reinstalling
If your app is already fully updated, try uninstalling and reinstalling the app:
- Delete the Starbucks Partner Hours app from your device.
- Go to the App Store and re-download the latest version of the app.
- Log in to your Starbucks partner account.
Reinstalling will clear any temporary glitches and ensure all data gets reloaded properly.
Reset Your Password
Login credential issues could also prevent the app from launching. Double check your username and password:
- Go to StarbucksPartnerHours.com on a web browser.
- Click “Forgot password?” to reset your password.
- Enter your new login credentials in the Partner Hours app.
Resetting credentials will rule out any problems on the authentication side.
Contact Starbucks Support
If all troubleshooting options fail, contact Starbucks Support via email, chat, or phone:
- Email: partnerhours@starbucks.com
- Chat: Log in online and access the chat widget.
- Phone: 1-888-SBUX-411
Explain your situation and failure of standard troubleshooting steps. Starbucks Support can further investigate issues on the server-side and provide updates on an iOS 17-compatible app release.
Workarounds While Waiting
Until Starbucks resolves app incompatibility with iOS 17 through an update, partners need workarounds to check schedules.
Use the Website
The full Partner Hours site functions reliably on mobile browsers for managing schedules:
- Log in at StarbucksPartnerHours.com.
- Bookmark the site to your home screen to conveniently access it like an app.
Screenshot your Schedule
If possible, partners can screenshot their schedule within the app before updating devices to iOS 17. This provides a viewable copy offline.
Coordinate with Coworkers
Check in with store partners working adjacent shifts to verbally confirm schedule details and request shift changes. Adjust availability through coworkers if the app remains incompatible.
While inconvenient, combination of these temporary workarounds allows access to schedules while waiting on an app update.
Conclusion
Issues launching and loading the Starbucks Partner Hours app not working after updating to iOS 17 likely stem from an incompatibility issue between the current app version and iOS 17. Unfortunately, Starbucks has yet to comment publicly or provide an updated, compatible app version.
Until a fix arrives, partners should try all standard troubleshooting steps, including updating the app, reinstalling, resetting credentials, and contacting Starbucks Support. Reliable workarounds include using the webschedules, screenshotting previous schedules, and coordinating verbally with coworkers when needed.
Hopefully Starbucks swiftly addresses these widespread iOS 17 problems in an upcoming app update. But for now, utilizing alternative options allows partners to carry on duties reliably.
| Troubleshooting Steps | Details |
| Verify Internet Connectivity | Ensure connected to reliable Wi-Fi or cellular data |
| Check for App Updates | Search for and install latest Partner Hours app version |
| Uninstall and Reinstall App | Delete app and freshly download latest release |
| Reset Password | Request password reset email via StarbucksPartnerHours.com |
| Contact Starbucks Support | Explain issue for further investigation |
