Watching anime on 9anime On iOS is a great way to access a huge library of shows and movies for free. However, you may sometimes face issues with subtitles not displaying properly on iOS devices like iPhone and iPad. In this comprehensive guide, we will walk you through the top troubleshooting tips to fix 9anime subtitles not working on iOS.
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Overview of the Issue
9anime is a popular free anime streaming site that allows you to watch subtitled and dubbed anime without registration. It has a massive catalog of anime titles across various genres.
When using 9anime on an iPhone or iPad, users often complain about subtitles not showing up even when enabled. There could be several reasons for this:
- Technical glitch or bug in the 9anime video player
- Internet connectivity issues
- Restrictions imposed by iOS
- Browser compatibility problems
- Subtitle encoding issues
Not being able to view subtitles can ruin the anime watching experience. Thankfully, there are a few things you can try on your end to get 9anime subtitles working again on your iOS device.
Troubleshooting Methods to Fix 9anime Subtitles on iOS
Here are the top 8 troubleshooting tips you should follow to fix non-working or missing subtitles on 9anime in iOS:
1. Refresh the Webpage
The first thing to try is refreshing the 9anime webpage. This will clear any temporary glitches or bugs that may be preventing subtitles from loading correctly.
To refresh, tap the reload icon available in your mobile browser or swipe down on the webpage to reload it. This simple trick could reload the subtitles if there was some minor corruption issue.
2. Check Your Internet Connection
Subtitles failing to load is often caused by poor internet connectivity. 9anime streams massive video files and subtitles, so you need a stable and fast internet connection for smooth streaming.
Make sure your iOS device is connected to a fast Wi-Fi network or mobile data. Turn off Wi-Fi and try loading subtitles using cellular data instead or vice versa. This will confirm if the problem lies with one of the connections.
Also, move closer to the Wi-Fi router to get better signal strength if you are far away and experiencing buffering issues. A weak connection will disrupt subtitle loading.
3. Enable Subtitles
This may sound obvious, but make sure subtitles are actually enabled for the anime you are watching. The subtitle toggle can sometimes be accidentally turned off which will prevent subtitles from appearing.
To enable subtitles, tap the CC icon on the 9anime video player and select your preferred subtitle language. This will turn on subtitles.
If subtitles still don’t show up after enabling, try selecting another language and then going back to your preferred one.
4. Allow Pop-Ups
Some iOS browsers block pop-ups and overlays by default which can interfere with subtitles loading on 9anime.
Enable pop-ups for 9anime in your mobile browser settings. In Safari, you can enable pop-ups by tapping the ‘aA’ icon in the address bar and turning on Block Pop-ups.
This will ensure any subtitle overlays can properly display over the video stream.
5. Try a Different Browser
It’s possible the subtitle issues are being caused by an incompatible mobile browser. 9anime uses certain embedded fonts and encoding which may not render properly on all browsers in iOS.
Try switching from Safari to Chrome, Firefox, Opera or other alternatives. Using a different browser is an easy way to isolate browser-specific problems. Make sure to enable relevant permissions in the new browser as well.
6. Clear Browser Cache
Over time, accumulated junk files and corrupt data in the browser cache can interfere with subtitles loading correctly.
Clearing the cache wipes this temporary data and fixes many common browser issues. In iOS, you can clear cache for Safari and other browsers from Settings -> Safari -> Clear History and Website Data.
After clearing cache, reload 9anime and check if subtitles now appear as expected. This step refreshes the browser.
7. Update the App and iOS Version
Using outdated versions of iOS, browsers and video players can also lead to subtitle glitches on 9anime.
Ensure your iPhone or iPad is updated to the latest iOS version. Also, update your browser and any video player apps to eliminate any bugs in older versions.
Updating to the newest software improves compatibility and delivers the best subtitles experience on 9anime.
8. Use a Different Device
If you are struggling to get subtitles working despite trying the above steps on your iPhone or iPad, consider switching devices. Streaming on a computer provides wider browser and subtitle encoding support.
Connect your laptop or desktop to the same Wi-Fi/mobile hotspot as your iOS device. Then visit 9anime.to on a browser like Chrome, enable subtitles from the video player and see if they now appear as expected.
This confirms whether the issue lies with your particular iOS device or is more general in nature. Based on that, you can further troubleshoot.
How to Contact 9anime Support
If subtitles are still not showing up after trying all the tips above, you can contact 9anime support. Explain the issue you are facing and provide details like iOS version, browser name etc.
While 9anime doesn’t offer live customer service, you can reach out to them via the following methods:
Email – Send an email to support@9anime.to explaining your subtitle issues on iOS.
- Twitter – Tweet to @9anime with the hashtag #9animesupports detailing your problem.
- Reddit – Post about your subtitle problem on the 9anime subreddit.
- Discord – Join and ask for assistance in the #help channel.
The 9anime team is quite responsive on social media and email. They will look into the matter and provide you with a fix or workaround based on the details you provide.
Conclusion
With the rising popularity of binge-watching anime on mobile devices, subtitle issues can be annoying to deal with. However, troubleshooting basics like checking connections, clearing cache, trying different browsers and updating software can instantly fix many 9anime subtitle problems on iOS.
In worst case situations where subtitles refuse to show up, do not hesitate to contact 9anime support. They are quite responsive and will try their best to find a solution tailored to your iOS device and browser.
Following this simple guide, you should be able to successfully enable subtitles again on 9anime and enjoy uninterrupted anime watching on your iPhone and iPad.