Is ChatGPT Down? How to Check it and What Can You Do?

I just finished my dinner and thought to try ChatGPT to explore its power. However, instead of the expected results, I encountered a white page of death.

Then, I also tried to access it on my iPhone, but I still got the same blank white page. This led me to suspect that ChatGPT may be facing a global outage.

To verify, I took to Twitter and found that many users were facing the same problem.

🚨 Users are reporting issues with OpenAI (ChatGPT). RT if you are having problems. https://t.co/aVk35rkyM1 #openaidown

— IsDown.app 🔻 Is a service down? (@isdownapp) January 18, 2023

chat gpt down again 😩, back to google, having to read code documentation, having to watch tutorials on yt, to writing messages by hand and using outdated technology. @OpenAI #chatgpt just lauch a paid version and take my money

— yago safini (@yagosafini) January 18, 2023

https://twitter.com/i74ifa/status/1615793972861075456

#ChatGPT is down. i was interrupted right in middle of making my youtube video 🙁

anyone else facing similar issues…..?

— thechatgptcoder (@thechatgptcoder) January 18, 2023

Well, if you face the same problem but don’t know what’s going on, here’s what you should do.

How to Check If ChatGPT Is Down?

Getting a blank white page on chat.openai.com is a new error. It is different from the “ChatGPT is at capacity right now” error message.

If you are having the same problem as I described above, you should do the following things:

Check Social Media

This is what I did. As soon as I suspected a ChatGPT outage, I searched on Twitter and found that I am not the only one who is facing the same problem.

So, this might help you to confirm your doubts.

IsDownApp or Downdetector

Usually, I use downdetector.com to check outages on any major platform. Just go to any of these websites and search “OpenAI.”

You will see how many users have reported problems with ChatGPT or OpenAI’s server issue. Charts for the ChatGPT white blank page error are shown below:

What to Do When ChatGPT Is Down?

Talking about the white-blank page error that I faced today, it was fixed within 10 minutes. However, sometimes it can take more than that.

The OpenAI developers are very quick to address the ChatGPT server issue and fix it as quickly as possible.

Therefore, I would suggest that you just get up from your seat and take a short break to get a glass of water. Basically, you need to wait for a while.

Why Do I See White Blank Page on ChatGPT?

Just like any other online service, ChatGPT depends on the servers. Since ChatGPT is in its infancy and has huge traffic, it is common to face outages.

You might have also seen a message on ChatGPT that says, “We’re experiencing exceptionally high demand. Please hang tight as we work on scaling our system.” So, the huge traffic volume might be a reason for such errors.